At Aroleon, customer satisfaction is our priority. This policy outlines the terms for returning products and obtaining refunds.
1. Return Period
You may return unused items within 30 days of receipt for a full refund or exchange.
2. Eligibility
To qualify for a return, items must be in their original packaging and condition, including all tags and accessories.
3. Return Process
To initiate a return, please contact our customer service at [email protected]. We will provide you with a return authorization and instructions.
4. Refund Processing
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method.
5. Shipping Costs
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
6. Final Sale Items
Items marked as “final sale” are not eligible for return or refund.
For any questions or concerns, please reach out to us. Thank you for shopping with Aroleon!
